Please read this document carefully

Revised on June 3, 2025

This document contains information about the limitations to the use of the product.
It is recommended to read through this document thoroughly before using this product.

For system requirements, please visit System Requirements.

• Before starting the ReZoom It! wizard, please make sure to use the backup image file that meets the following conditions:

  • Supported Products
    • ActiveImage Protector 2016/2018 for Hyper-V Enterprise
    • ActiveImage Protector 2022
  • Backup entirely including the following
    • System volume (disk)
      To back up stand-alone Hyper-V host
    • The volume (disk) that includes the configuration file of the virtual machine and virtual hard disk file, and the created snapshot.
      

• The ReZoom It! feature does not support the use of an image file created by Cold Backup.

• Restoring to an earlier version of a Hyper-V host than the backup source host version is not supported. Restoring to a Hyper-V host of the same or later version is supported.

• Restoring a selected virtual machine from backup image file from Windows Server 2008 (Hyper-V 1.0) is not supported. Windows Server 2008 (Hyper-V 1.0) is also not supported as a restore target.

• Restoring of virtual machines can be performed even if the processors of the backup source Hyper-V host and restore target Hyper-V host are of different manufacturers.

• The restore of a virtual machine, in which a differential virtual hard disk file created by using Hyper-V Manager is connected to, is not supported.

• It is recommended to use this feature in an environment where sufficient memory is available other than the main memory used for the live VM.

• ReZoom It! does not support a Linux guest virtual machine.

• ReZoom does not support a VM restored by using ReZoom (its recovery point becomes invalid).

• Cancel ReZoom task is not supported.

• ReZooming VMs in saved status is not supported.

• When a ReZoom task fails in error for some reason, please delete the VM ReZoomed from the target Hyper-V host and the files created in the ReZoom destination and folders. Then try again.

• When the VM of which the recovery point is grayed out, the ReZoom task fails due to missing ReZoom execution file, etc.

• ReZoom does not support backup image file created while ISO file is connected to virtual DVD drive.

• ActiveImage Protector Version 3.0.1 or earlier does not support the backup image files created by using Version 7.0.0 or later.

• You are not allowed to restore the same virtual machine simultaneously on multiple Hyper-V hosts.

• The backup files created by using ActiveImage Protector 2016/2018 for Hyper-V Enterprise is displayed in ReZoom It’ Setting window but incorrect value is indidated for the disk size.